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      "id": "1wdihhj",
      "fullname": "t3_1wdihhj",
      "title": "What CRM should a small business use?",
      "body": "We’re a small B2B business with 6 people and sales is still pretty founder led, but revenue has grown enough that keeping leads, follow ups and customer conversations spread across spreadsheets and inboxes is starting to fall apart. I’m trying to figure out what the best CRM for a small business looks like when you need something the whole team can use without spending weeks setting it up.  \n  \nI keep finding everything from really basic small business CRM tools to newer AI native CRM platforms, and I’m more interested in something that can take some of the sales work off the team rather than just becoming another database we have to maintain. Main thing is finding a CRM we can grow into without needing a dedicated ops person just to keep it running.",
      "author": "NotedWhisky",
      "subreddit": "CRM",
      "permalink": "/r/CRM/comments/1wdihhj/what_crm_should_a_small_business_use/",
      "url": "https://www.reddit.com/r/CRM/comments/1wdihhj/what_crm_should_a_small_business_use/",
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      "createdAt": "2026-09-11T14:52:16.000Z",
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      "id": "1vmy4xb",
      "fullname": "t3_1vmy4xb",
      "title": "If You Had to Pick the Best CRM for Small Business Today, What Would It Be?",
      "body": "I've spent the last few days reading reviews and watching videos, and somehow I'm even more undecided than when I started.\n\nEvery CRM looks amazing on its website, but that doesn't tell you what it's like after you've been using it for six months.\n\nI'm more interested in hearing from people who rely on one every day. Which CRM are you using, and what keeps you from switching? Is there anything about it that drives you crazy, or do you feel like it's been worth every dollar?\n\nMy main goal is to stay on top of leads, keep follow-ups organized, and automate the routine work without ending up with a system that's harder to manage than the business itself.\n\nI'd appreciate hearing some live experiences. If you've found a CRM you'd choose again, I'd love to know which one and why.",
      "author": "Living_Dependent242",
      "subreddit": "CRMSoftware",
      "permalink": "/r/CRMSoftware/comments/1vmy4xb/if_you_had_to_pick_the_best_crm_for_small/",
      "url": "https://www.reddit.com/r/CRMSoftware/comments/1vmy4xb/if_you_had_to_pick_the_best_crm_for_small/",
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      "createdAt": "2026-08-13T02:25:31.000Z",
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      "id": "1vjeath",
      "fullname": "t3_1vjeath",
      "title": "Simple CRM recommendations.",
      "body": "I have searched the sub for what I’m looking for but can’t find it exactly. \n\nI have a freight brokerage and use a TMS for all the actual operations but don’t have integrated CRM that does what I need. Here’s what I need:\n\n\\-Simple, no bloat. I don’t need analytics, email/phone integration, etc.   \n\\-I want users to create leads/prospects with simple info, able to leave notes, contact info and things like that.   \n\\-Ideally I want to have “open prospects” and “claimed prospects”. Claimed would revert to open after a set amount of time. (“Customers” would remain locked until admin changes it) Again, wishlist but not mandatory.   \n\\-Be able to export a prospect so I can import into the TMS once they become a customer. Not required but would make life so much easier.   \n\\-Admin ability to adjust status and lock out certain users from making changes. \n\nThe main thing is I don’t want a bunch of bells and whistles that clog up the user experience. I can live with some bloat as long as it’s not in the way. \n\nAnyway, any recommendations would be fantastic. Thanks!  ",
      "author": "diminaband",
      "subreddit": "smallbusiness",
      "permalink": "/r/smallbusiness/comments/1vjeath/simple_crm_recommendations/",
      "url": "https://www.reddit.com/r/smallbusiness/comments/1vjeath/simple_crm_recommendations/",
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      "createdAt": "2026-08-09T02:47:20.000Z",
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      "id": "1vftouz",
      "fullname": "t3_1vftouz",
      "title": "Best CRM for Solopreneurs: Affordable CRM Software for Single Entrepreneurs",
      "body": "I'm launching my own business and, as a solo entrepreneur, I'm looking for a CRM that's designed for one person rather than a large sales team. I don't need complex team collaboration or enterprise-level reporting. Instead, I'm looking for a CRM that helps me stay organized, automate repetitive tasks, and build better relationships with clients.\n\n\n\nI'm less concerned about features like team dashboards, advanced user permissions, or large-scale reporting, since I'll be the only person using the CRM.\n\n\n\nFor freelancers, consultants, and solo business owners, which CRM has given you the best balance of affordability, automation, and customization?",
      "author": "TartLow4442",
      "subreddit": "CRMSoftware",
      "permalink": "/r/CRMSoftware/comments/1vftouz/best_crm_for_solopreneurs_affordable_crm_software/",
      "url": "https://www.reddit.com/r/CRMSoftware/comments/1vftouz/best_crm_for_solopreneurs_affordable_crm_software/",
      "externalUrl": null,
      "score": 22,
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      "createdAt": "2026-08-05T01:47:16.000Z",
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      "id": "1uyrghz",
      "fullname": "t3_1uyrghz",
      "title": "Best Inexpensive CRM for Small Business: Affordable Alternatives for Growing Companies",
      "body": "I'm helping manage operations for a growing small business, and we're evaluating whether our current CRM is still the best fit as we continue to expand.\n\n\n\nWe already use separate software for project management and day-to-day operations, so we're not looking to replace that. Instead, we need a CRM that can effectively handle lead management, customer communication, and sales tracking without stretching our budget.\n\n\n\nWe've looked at a few popular CRM platforms, but I'm curious whether there are more cost-effective options that still offer solid automation, reporting, and integrations.\n\n\n\nFor small businesses that are growing but don't have an enterprise budget, which CRM has provided the best value? I'd love to hear recommendations from companies that balance affordability with useful features rather than paying for tools they'll never use.",
      "author": "TartLow4442",
      "subreddit": "CRMSoftware",
      "permalink": "/r/CRMSoftware/comments/1uyrghz/best_inexpensive_crm_for_small_business/",
      "url": "https://www.reddit.com/r/CRMSoftware/comments/1uyrghz/best_inexpensive_crm_for_small_business/",
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      "score": 10,
      "numComments": 53,
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      "createdAt": "2026-07-17T06:15:30.000Z",
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      "id": "1t6jj1s",
      "fullname": "t3_1t6jj1s",
      "title": "Which CRM would you recommend for our small business?",
      "body": "Hi, I work for my dad's small furniture manufacturing business. Right now we have just 2 employees, myself and my dad, plus two contractors. We've been making $50k-$80k revenue a month since December 2025. We are about to launch a brand new, much improved website and we're anticipating (possibly many) more clients, so I thought it was time to look into getting a CRM.\n\nAt first I tried learning all about HubSpot, but that seems a bit advanced for where we are right now and it looks like the cost of that could balloon pretty quickly as we grow. Now I'm looking at Pipedrive, but I'm frustrated that you have to do manual imports, unless you use Zapier or something like that to automatically import contacts.\n\nIs there a better solution, or do you think Pipedrive is our best bet for right now? I was also looking at Bigin / Zoho.\n\nRight now we use Cal/com for scheduling meetings, MailChimp for email newsletters, and Tawk for the live chat on our website. So a CRM that works well with these platforms would be really nice. \n\nThank you. :)  \n",
      "author": "shirbert6540",
      "subreddit": "CRM",
      "permalink": "/r/CRM/comments/1t6jj1s/which_crm_would_you_recommend_for_our_small/",
      "url": "https://www.reddit.com/r/CRM/comments/1t6jj1s/which_crm_would_you_recommend_for_our_small/",
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      "createdAt": "2026-05-07T18:44:25.000Z",
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